Customer Experience, Service & Success

ZENVIA announces closing of Movidesk acquisition

experience management

This transaction adds a best-in-class customer service tool to ZENVIA’s platform, consolidating its position as a leading unified end-to-end CX SaaS platform in Latin America

Zenvia Inc. (“ZENVIA” or “Company”) (NASDAQ: ZENV), the leading cloud-based CX communications platform in Latin America empowering companies to transform their existing communications with end customers along their life cycle, today announced the closing of the Movidesk acquisition. The agreement to acquire Movidesk was previously announced on December 21, 2021.

“This transaction concludes a series of acquisitions performed by ZENVIA in the last 18 months, including D1 and SenseData, which will enable us to consolidate our position as a unified end-to-end CX SaaS platform. Movidesk will play a key role in this consolidation. We are looking forward to welcoming the Movidesk team to our world of Humanz” explained Cassio Bobsin, ZENVIA’s CEO.

“Movidesk is continuously driven by a sense of uniting people with cutting-edge technological solutions to deliver the best tools, and especially experiences that exceed expectations. With ZENVIA, we can significantly ramp up our capacity and ability to provide enhanced communication through a customer service capable of answering questions about products and services, and a qualified service desk that addresses brand-related system issues,” added Donisete Gomes, Movidesk’s CEO.

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