Conversational Intelligence

Echo AI
Conversational Intelligence

Echo AI included in Forrester’s report for AI Analysis Capabilities

Echo AI, the leading Generative Conversation Intelligence platform, has been included in Forrester’s recent report, ‘Generative AI Is The Catalyst … 0
CallMiner
Conversational Intelligence

Generative AI Powers CallMiner’s Post-Interaction & Real-Time Summaries

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), has announced new and enhanced generative artificial intelligence … 0
CallTrackingMetrics
Conversational Intelligence

CallTrackingMetrics announced significant updates to its platform

CallTrackingMetrics, a global conversation analytics company, today announced several major product enhancements designed to increase efficiency, affordability and simplicity for … 0
InMoment
Conversational Intelligence

InMoment infuses AI into its Conversational Intelligence solution

Unlock rich insights from unstructured contact center conversations using AI, NLP, and LLM technologies Integrate contact center data from chats, … 0
Humach
Conversational Intelligence

Humach announced the Launch of mAI Pilot

Customer Experience Automation Leader Humach today announced the launch of mAI Pilot, an artificial intelligence platform designed to improve the … 0