Customer Experience, Service & Success

Customer Experience, Service & Success

Moveo’s LLM vs GPT-4 for Customer Experience

Moveo.AI announced that after rigorous comparison, its custom LLM tuned for CX outperforms GPT-4-0613 in all grading dimensions, except Markdown, … 0
Customer Experience, Service & Success

AVANT and PolyAI Announce Strategic Partnership

AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced a strategic partnership with PolyAI, a … 0
Vidmob
Customer Experience, Service & Success

Vidmob announces two new strategic hires

The leading creative data company,  Vidmob, is excited to announce the appointment of two new hires based in New York, … 0
IntelePeer
Customer Experience, Service & Success

IntelePeer Secures $140 Million Strategic Growth Investment

IntelePeer, a leading AI-powered Communications Automation provider, today announced the completion of $140 million in new growth funding and debt … 0
Hiya
Customer Experience, Service & Success

Hiya Acquires Deepfake Voice Detection Leader Loccus.ai

Hiya, the leader in global voice security services, has acquired Loccus.ai, the industry leader in deepfake detection solutions. Loccus.ai identifies AI-generated voice … 0