Customer Experience, Service & Success
Customer Experience, Service & Success
Broadvoice Wins 2024 Unified Communications Product of the Year Award
Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that its … 0Customer Experience, Service & Success
Ushur Launches Prebuilt Healthcare Solution for Medication Adherence
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the new addition of its prebuilt digital self-service solution … 0Customer Experience, Service & Success
Verint Lands $7M AI Contract with Fortune 500 Brand
Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a Fortune 500 company has selected the company to deploy artificial intelligence … 0Customer Experience, Service & Success
Cresta Leads Real-Time Revenue Execution Platforms in Forrester Report
Cresta, the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution … 0Customer Experience, Service & Success
Alorica Continues Expansion Across Latin America with Paraguay Launch
Alorica Inc., a global leader in customer experience (CX) solutions, announced the opening of its newest contact center in Ciudad … 0Recommended Posts