Customer Experience, Service & Success

Customer Experience, Service & Success
Ushur Lands $50M Series C From Third Point Ventures & Iron Pillar
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third … 0
Customer Experience, Service & Success
Thankful Leverages ChatGPT to Lead AI Customer Service Revolution
Thankful, a generative AI solution dedicated to customer service, announced it has now integrated OpenAI’s ChatGPT to enhance the quality of … 0
Customer Experience, Service & Success
NICE and Cognizant Partner For Digital CX Transformation
NICE (Nasdaq: NICE) and Cognizant (Nasdaq: CTSH) today announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This … 0
Customer Experience, Service & Success
Jeremy Jones of IntelePeer Honored as a 2023 CRN Channel Chief
IntelePeer, a leading Communications Automation Platform and Communications Platform-as-a-Service (CPaaS) provider, today announced that CRN®, a brand of The Channel Company, has … 0
Customer Experience, Service & Success