Customer Experience, Service & Success

Customer Experience, Service & Success

Ushur Lands $50M Series C From Third Point Ventures & Iron Pillar

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third … 0
Customer Experience, Service & Success

Thankful Leverages ChatGPT to Lead AI Customer Service Revolution

Thankful, a generative AI solution dedicated to customer service, announced it has now integrated OpenAI’s ChatGPT to enhance the quality of … 0
NICE
Customer Experience, Service & Success

NICE and Cognizant Partner For Digital CX Transformation

NICE (Nasdaq: NICE) and Cognizant (Nasdaq: CTSH) today announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This … 0
ntelePee
Customer Experience, Service & Success

Jeremy Jones of IntelePeer Honored as a 2023 CRN Channel Chief

IntelePeer, a leading Communications Automation Platform and Communications Platform-as-a-Service (CPaaS) provider, today announced that CRN®, a brand of The Channel Company, has … 0
NICE
Customer Experience, Service & Success

NICE Voice of Customer Placed First on Frost Radar Growth Index

NICE (Nasdaq: NICE) today announced top placement in Frost & Sullivan’s Frost Radar Voice of Customer report for 2022. With over 50 … 0