Customer Experience, Service & Success
Customer Experience, Service & Success
ResultsCX Named Horizon 1 Disruptor in HFS Horizons 2024 Report
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was … 0Customer Experience, Service & Success
Intermedia Contact Center is now Certified for Microsoft Teams
Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia’s status as a trusted Microsoft partner; enables Teams users to … 0Customer Experience, Service & Success
Genesys Report: All Generations Ready for AI if it enhances CX
New research today from Genesys®, a global cloud leader in AI-powered experience orchestration, examines how consumers feel about interacting with AI … 0Customer Experience, Service & Success
Wildix UK & Ireland Announce Strategic Leadership Transition
Wildix, a pioneering provider of Unified Communications as a Service (UCaaS) solutions in Europe, announced a strategic leadership transition designed … 0Customer Experience, Service & Success