Customer Experience, Service & Success

ResultsCX
Customer Experience, Service & Success

ResultsCX Named Horizon 1 Disruptor in HFS Horizons 2024 Report

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was … 0
Intermedia
Customer Experience, Service & Success

Intermedia Contact Center is now Certified for Microsoft Teams

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia’s status as a trusted Microsoft partner; enables Teams users to … 0
Genesys
Customer Experience, Service & Success

Genesys Report: All Generations Ready for AI if it enhances CX

New research today from Genesys®, a global cloud leader in AI-powered experience orchestration, examines how consumers feel about interacting with AI … 0
Wildix
Customer Experience, Service & Success

Wildix UK & Ireland Announce Strategic Leadership Transition

Wildix, a pioneering provider of Unified Communications as a Service (UCaaS) solutions in Europe, announced a strategic leadership transition designed … 0
Avaya
Customer Experience, Service & Success

Avaya announced the acquisition of Edify

Avaya, a global leader in customer experience and communications solutions, today announced that it has acquired Edify. This acquisition brings … 0