Logile, Inc. today announced that retailers again rated Logile the #1 Vendor in Customer Satisfaction and Overall Performance, with 16 additional number-one rankings across the 2024 RIS News Software LeaderBoard, RIS’ annual retail customer satisfaction survey. Logile also placed #6 on the coveted overall Top 20 best retail industry technology providers list and secured the number-one rankings in over a third—and top two positions in half—of the LeaderBoard charts.
This year marks Logile’s seventh appearance and highest placement on the overall Top 20. Logile’s Customer Satisfaction score rose for the third consecutive year and reflects the implementation, support and ease of use considerations that are essential to successful solution value delivery. Logile’s #1 rankings span the following categories:
- Customer satisfaction
- Overall performance
- Return on investment (ROI)
- Total cost of operation
- Technology innovation
- Software reliability
- Ease of installation and integration
- Ease of administration and maintenance
- Quality of service
- Quality of support
- Recommendations
“Logile’s presence on the RIS LeaderBoard every year since 2015 and its seventh year recognized on the overall Top 20 provider list—rising this year to #6—are impressive indications of Logile’s steadfast ability to provide retailers with the solutions and support they need to successfully compete in a complex, changing environment,” said Jamie Grill-Goodman, Editor in Chief at RIS News. “Logile’s planning, workforce and inventory management, and execution portfolio has grown substantially since the company’s first appearance on the LeaderBoard, and Logile’s 2024 LeaderBoard rankings signal retailers’ continued satisfaction with the company’s solution strategy and innovation.”
“We thank our customers again this year for recognizing Logile as a top retail technology provider. Our customers’ ongoing success and satisfaction are our top priorities, and we reaffirm our commitment to collaborative partnership,” said Purna Mishra, Logile Founder and CEO. “Logile is honored to bring these retail leaders the best practices and transformative new solutions to empower the connected worker—like unified store-level AI forecasting, flexible scheduling, fresh production inventory planning and recipe management, and Thermal Intelligence for food safety—that will continue to evolve and change how retailers are able to address modern retail challenges.”
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