Chatbots, Conversational AI

Arthur debuts Arthur Chat: Fast, Safe, Custom AI for Business

Already deployed at leading financial institutions, Arthur's new turnkey solution streamlines the creation of tailored, responsible chat apps for the enterprise

Arthur, an innovator in AI deployment solutions, today announced the launch of Arthur Chat. This turnkey, retrieval augmented platform empowers companies to quickly and securely deploy AI chat apps integrated with their proprietary data—reducing the journey from conception to a fully operational chat platform to mere hours. With the ability to integrate with any language model for enhanced adaptability, the platform also boasts the proprietary safety mechanisms of Arthur Shield. This ensures real-time protection against sensitive data leakage, prompt injections, and inappropriate content generation. Most importantly, Arthur Chat uniquely offers built-in hallucination detection, setting it apart in ensuring AI chat reliability.

Leading financial institutions and fintechs like ECI are already harnessing Arthur Chat’s capabilities to automate information discovery and deliver powerful, custom AI solutions. Unlike other offerings tied to specific LLM providers, Arthur Chat’s distinct advantage lies in its flexibility—permitting enterprises to easily switch between language models while taking advantage of the powerful possibilities that exist when they can safely combine the latest AI technologies with their internal, proprietary data.

For practical applications, consider the following scenarios:

  • Finance: Beyond generalized market insights, a hedge fund could get specific details like, “Provide the latest insights around Portfolio X,” leveraging proprietary data.
  • Retail: An enterprise can customize a chatbot to retrieve specifics like, “What is the latest fall line of clothing?” and the LLM could return detailed product info.
  • Customer Support: Rather than static FAQs or basic chatbots, Arthur Chat can deliver dynamic, accurate responses, answering complex customer service questions based on the enterprise’s unique data sets and product manuals.

Key capabilities include:

  • Built-In Protection with Arthur Shield: Offering comprehensive protection, including real-time monitoring against data breaches, inappropriate content, and inaccuracies.
  • API Integrations: Ensuring easy transitions between leading language model providers.
  • Customizable Data Integration: Leveraging proprietary enterprise data to tailor responses and drive precision in chat outputs.

“With generative AI, our customers have the opportunity to leverage their unique data to build competitive advantages and accelerate productivity. By bringing together the power of Arthur’s LLM products in one turnkey package – from validation, to deployment, to monitoring – Arthur Chat significantly accelerates time to deployment while also ensuring that AI-driven answers are accurate, free from sensitive data, and aligned with a company’s values,” said Arthur’s CEO, Adam Wenchel.

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