Customer Experience, Service & Success

Bright Pattern announced partners with emt Distribution

Bright Pattern is announcing an official partnership with leading solutions provider and distributor emt Distribution. It is owned by emt Holding, a European holding company with over 28 years of experience.
Bright Pattern

Bright Pattern is proud to announce a partnership with solutions distributor emt Distribution. At its core, emt Distribution’s primary goals are to provide value to channel partners through positive engagement, enablement, and other support activities by finding new and emerging technologies that lead to automation and self-sufficiency. emt Distribution’s sole focus is to become the leading IT Value Added Distributor across EMEA and the world.

“emt Distribution is excited about the collaboration with Bright Pattern. This partnership aligns with our mission to offer best of breed solutions to our partners and customers. Together, we look forward to elevating the standards of customer experience in the region.” says Mo Mobasseri, CEO of emt Distribution.

The emt Distribution Party was originally founded in Australia in 1989. As a company, emt Distribution has a primary emphasis on channel excellence and dedicated customer support. emt Distribution identifies end users, resellers, service providers, or technology vendors as its main targets. In addition, its customer support teams are located all over the world: Australia, UAE, NetherlandsPhilippines, and Malta.

Bright Pattern will provide industry-leading omnichannel contact center solutions and various tools and services that make it a top-rated software solutions provider recognized by Frost & Sullivan and TrustRadius. With world-class solutions such as Omni-Enterprise CX (Bright Pattern Mobile), Bright Pattern has the fastest ROI and fastest implementation time in the industry.

Luc Cavelier, Head of Business Development of Bright Pattern EMEA, said, “Partnering with emt Distribution will enable Bright Pattern to extend its reach in the EMEA Market with the perfect distributor and to bring to the world its new AI-driven omnichannel communication platform.

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