91% of organizations plan to increase spending on voice fraud prevention, as deepfake threats escalate and customer experience becomes a key concern Modulate, the conversational voice intelligence company, today released...
A vendor-agnostic intelligence layer within Calabrio ONE for consistent quality governance, already available for customers Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already...
Built to Mitigate Compliance Risk, Accelerate Sales Productivity, and Improve Call Outcomes—Directly Inside Salesforce Gryphon AI, the leading provider of Enterprise Contact Compliance solutions, today announced the launch of Gryphon ONE for...
Following unprecedented early demand, Zeta expands beta access for first two Athena agentic applications Today, at CES 2026, Zeta Global (NYSE: ZETA), the AI Marketing Cloud, announced a strategic collaboration with OpenAI...
Global cloud communications platform, Infobip, is strengthening its Voice solutions to enhance its Branded Calling ID (BCID™) offerings in North America as businesses explore new avenues to maintain customer trust amid...
CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, announced the winners of the 2025 LISTEN Awards at its annual user conference, LISTEN 2025. The CallMiner...
