BUCKiTDREAM Turns to Watson Marketing for Improved Customer Experience Personalization
Customer Experience, Service & Success, Social & Relationships

BUCKiTDREAM Turns to Watson Marketing for Improved Customer Experience Personalization

IBM Think — IBM (NYSE: IBM) today announced, that BUCKiTDREAM, a new loyalty rewards commerce platform that better connects consumers with … 0
Cerebri AI Partners with Microsoft on Prescriptive Customer Analytics for Fortune 500
Customer Experience, Service & Success, Social & Relationships

Cerebri AI Partners with Microsoft on Prescriptive Customer Analytics for Fortune 500

Cerebri AI, an enterprise software startup using proprietary artificial intelligence technology to generate next best actions that increase revenue and reduce … 0
Local Artificial Intelligence Company To Work With State Of Vermont To Help Grow Workforce
Customer Experience, Service & Success, Social & Relationships

Local Artificial Intelligence Company To Work With State Of Vermont To Help Grow Workforce

Faraday is pleased to announce a strategic contract with the State of Vermont to use their platform to drive more interest and … 0
Customer Experience, Service & Success

STRATACACHE Centralizes Asia-­Pacific Operations in New Singapore Headquarters

STRATACACHE today announced the decision to open a new regional headquarters in Singapore for leading Asia-Pacific operations across the STRATACACHE family of marketing technology … 0
ON24 Launches ON24 Target, Enabling Marketers to Create and Deliver Personalized Experiences
Customer Experience, Service & Success, Social & Relationships

ON24 Launches ON24 Target, Enabling Marketers to Create and Deliver Personalized Experiences

According to Forrester, 95% of marketers agree that account-based marketing is the most effective strategy for demand generation, but it’s the … 0
customer-experience NGDATA appoints Doug Gross as CEO to support financial services sector growth
Customer Experience, Service & Success

NGDATA appoints Doug Gross as CEO to support financial services sector growth

NGDATA, the company that helps brands to transform their customer engagement strategy and improve marketing and sales conversions through real-time … 0
martech
Customer Experience, Service & Success

MRM//McCann Adds to Senior Global, APAC and U.S. Leadership

MRM//McCann, a leading global customer relationship agency, today announced a series of key leadership appointments across its network, including a new Global Chief … 0
Social Media
Customer Experience, Service & Success, Social & Relationships

Hero Digital Announces Acquisition of Clock Four, Inc., Strengthening Its Customer Experience Capabilities

Hero Digital’s Fourth Add-On Acquisition as a CI Capital Portfolio Company Further Expands Its Expertise in Financial Services and B2B … 0
Social Media
Customer Experience, Service & Success, Social & Relationships

Taming the Big Data Beast for Customer Engagement – Resulticks Marketing Mavericks Summit 2018

Marketers and technologists from across India gathered at ITC Maratha, Mumbai, on November 1, 2018, at the Marketing Mavericks summit hosted by Resulticks, for … 0
Avius Signs Deal with Iconic US Department Store Chain
Customer Experience, Service & Success

Avius Signs Deal with Iconic US Department Store Chain

London, 19th November, 2018: Avius  a UK tech company that provides insights to improve customer satisfaction, today announced the launch … 0
Search Engine Optimization
Business/Customer Intelligence & Data Science, Customer Experience, Service & Success

Smartly.io launches Creative Studio service and receives Facebook Creative Platform Badge for automation technology

Facebook, Instagram and Pinterest advertising platform Smartly.io has received Facebook Creative Partner Certification for its work in scaling mobile-first creative execution. This … 0
SalesForce
Customer Experience, Service & Success

Equifax Launches OptimaHub Bolstering Marketing Measurement Capabilities

Equifax (NYSE: EFX), a global information solutions provider, today launched OptimaHub™, a new marketing measurement capability that will help brands optimize … 0
SalesForce
Customer Experience, Service & Success, Social & Relationships

AI-Powered Candidate Experience Platform, My Ally, Raises Series A Funding

My Ally, the leader in applying Artificial Intelligence (AI) to enhance the candidate experience, announced today that it has completed … 0
IOT
Customer Experience, Service & Success, Social & Relationships

Talkdesk Raises $100 Million to Power the Contact Center of the Future

Talkdesk, the fastest growing Contact Center as a Service provider, today announced $100 million in Series B funding led by … 0
Social Media Automation
Customer Experience, Service & Success, Social & Relationships

Oracle Eloqua Innovations Accelerate Lead Generation and Increase Conversion Rates

New content creation, sales tools and auditing capabilities help marketers increase efficiency and creativity To help marketers accelerate lead generation … 0
Social Media Automation
Customer Experience, Service & Success, Social & Relationships

KuRunData Announces Launch of WeChat Mobile Survey Applet

Significantly Expands Respondent Reach for KuRunData and Toluna in APAC Toluna, leading provider of consumer insights for the on-demand economy, … 0
Martech
Customer Experience, Service & Success

Zendesk Introduces New Program for Startups

SAN FRANCISCO – September 19, 2018 – Zendesk, Inc. (NYSE: ZEN) today announced that qualifying startups can now get The … 0
Martech
Customer Experience, Service & Success

Introducing V12 Velocity, an Integrated CDP Solution to Acquire In-Market Furniture Shoppers

V12, a leading provider of people-based marketing solutions, announced the launch of V12 Velocity for Furniture, an integrated Customer Data … 0
Martech
Customer Experience, Service & Success

Freshworks Appoints David Thompson as CMO

Freshworks, a global leader in customer engagement software, announced today the appointment of veteran Software as a Service (SaaS) executive David … 0
sales and marketing
Customer Experience, Service & Success, Social & Relationships

Havas Edge Appoints Neil Nguyen to the Role of Global Chief Digital Officer

Havas Edge is pleased to welcome Neil Nguyen as Global Chief Digital Officer. Neil has joined the team to provide executive leadership … 0