Faye Business Named Zendesk Solution Development Partner

FayeBSG has received Zendesk's Solution Development Partner of the Year award for new product innovation accomplishments, established vertical markets expertise, and achieving the Master Zendesk Partnership level.
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Faye Business Systems Group, a leading global technology company, announced today they had been awarded Zendesk’s Solution Development Partner of the Year at the company’s Sales Kickoff. Zendesk, Inc. (NYSE: ZEN) is a leading CRM company with more than 160,000 customers worldwide.

Zendesk Sales Kickoff (SKO) is an annual event at which Zendesk leadership and partners gather to reflect on the previous year’s achievements, provide invaluable product insights, release new updates, and recognize top partners for various accolades. At this year’s SKO, FayeBSG was awarded the 2020 Solution Development Partner of the Year award for new product innovation, vertical markets expertise, and achieving requirements to be named a Zendesk Master Partner.

As a Zendesk Master Partner, FayeBSG is a fully accredited Zendesk partner with a team of professionals who have completed numerous highly rigorous certifications that validate and justify their development skills at the uppermost partner level.

“We’re truly humbled to be recognized by Zendesk as their Solution Development Partner of the Year,” said David Faye, CEO of FayeBSG. “It is an honor to be acknowledged by Zendesk for our commitment. Kudos to the entire FayeBSG team for their extraordinary dedication to the platform and their cutting-edge product innovation.”

“Faye Business Systems Group has rapidly become one of the strongest Solution Providers in the Zendesk partner ecosystem. In 2020, Faye made big investments in the Zendesk partnership and that has added tremendous value to the Zendesk solution and to our customers,” said Doug Rickard, Director of World-Wide Partner Sales, Zendesk.

“Congratulations to David Faye, Jason Green, Dan Hawvermale and the entire FayeBSG team,” said Ricardo Moreno, VP of World-Wide Partners at Zendesk. “In a short amount of time, Faye established a Zendesk practice and developed solutions that expand Zendesk capabilities, with vertical focus and oriented to use cases, providing key value aligned with our customer’s expectations.”

FayeBSG lead all Zendesk partners in new product innovation by releasing six Zendesk apps under their product suite known as Flare. Flare apps for Zendesk include integrations and enhancements such as:

  • Flare
  • Flare CPG
  • Flare Gamification
  • Flare Sentiment Analysis
  • Flare Translate
  • Flare Integration

All of the Flare apps are for Zendesk Sunshine and can connect any software to Zendesk.

Visit to learn more.

To learn more about FayeBSG’s Zendesk services, visit

About Faye Business Systems Group

FayeBSG is a global technology company that helps companies grow by successfully deploying, customizing, building, and managing industry-leading customer experience, CRM, and ERP software platforms to meet evolving business needs. A Master Zendesk Partner and SugarCRM Elite partner, FayeBSG is also a leading partner with Salesforce, HubSpot, Sage, and an innovative provider of custom software solutions.

FayeBSG is known for its CRM integrations with Sage 100, QuickBooks, NetSuite, Acumatica, Intacct, Constant Contact, Authorize.Net, Hubspot, Ring Central, Box, Jira, Ytel, and more. Services include project management, software implementations, consulting, training, custom development, and support.

Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM, CX, Marketing Automation and ERP platforms for a variety of mid-market and enterprise businesses.

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