Inspiro, a leading global CX outsourcing company, won several awards in the prestigious 18th annual Stevie Awards for Sales & Customer Service in Las Vegas.
The company snagged the coveted gold in the Best Use of Technology in Customer Service category. Inspiro’s comprehensive DX solutions suite, achieved through key partnerships with global tech industry leaders, encompasses cutting-edge solutions in intelligent automation, customer engagement, employee DX, analytics and insights, and cloud security.
President and CEO Yuji Hamamoto expressed confidence in the impact and speed of deployment of their DX program, highlighting improvements in agent performance, client operations, and overall enterprise capability. “Putting it all together is a considerable and fruitful undertaking. Still in mid-stream, our DX program has already delivered substantial results in improving agent and customer experience,” added Hamamoto.
In addition to this significant achievement, Inspiro received multiple accolades at the awards ceremony. This includes recognition for its data analytics service, “Insights by Inspiro,” outstanding performance from its global operations team, which earned them the title of Customer Service Management Team of the Year, and praise for its training program, “Simulate by Inspiro.” Likewise, Chief Operations and Sales Officer Rommel Regino was honored with the prestigious Customer Service Leader of the Year award.
The Stevie Awards for Sales & Customer Service are highly esteemed within the customer service industry worldwide. Recognized for acknowledging excellence across various business sectors, this year’s winners have set a remarkable achievement standard, as Stevie Awards president Maggie Miller highlighted. Judges and members of the esteemed Stevie Awards community extended heartfelt congratulations to all recipients.
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