Customer Experience, Service & Success

Mackenthun’s launched eGrowcery Digital Solutions

Move provides Minnesota retailer new search features and improves fulfillment performance.

Mackenthun’s Fine Foods, a multi-store operator widely known for its customer service and quality perishable departments, is upgrading the eCommerce experience for their shoppers through eGrowcery, developer of the leading retail food industry eCommerce platform for grocers. Mackenthun’s is moving from another platform provider to take advantage of the system’s customized search functions, integrated prepared food and catering, time-saving fulfillment approach, fully integrated loyalty experience and eGrowcery’s best-in-class client support – or as they call it, their “Team Grow”.

“We were looking to dramatically upgrade our digital offering to customers who want a quick and easy shopping experience. On the back end, we needed a partner that addressed all of our communications issues and provided us with a single point of contact who could quickly answer all of our questions. eGrowcery is giving us all of this and more,” said Jessa Theis, Co-Owner of Mackenthun’s.

eGrowcery, which operates both in the United States and abroad, is seeing an increasing number of retailers transition off of other eCommerce platforms, to eGrowcery’s white-label platform.

“Mackenthun’s is a great example of a retailer that sees the value of a comprehensive solution for their eCommerce needs. We are committed to providing Mackenthun’s and all of our clients the technology and best practices to compete and win online.” said Patrick Hughes, CEO of eGrowcery.

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