Customer Experience, Service & Success

SurveyMonkey promotes Key Leaders in AI, Comms & Engineering

Appointments establish gender parity at C-suite and vice president levels

SurveyMonkey, a global leader in online surveys and forms, has announced the promotions of three executives: Jing Huang is vice president, artificial intelligence and machine learning; Katie Miserany is senior vice president and chief communications officer; and Craik Pyke is vice president, infrastructure and security engineering. With these appointments, SurveyMonkey celebrates gender equality at both the C-suite and vice president levels—a rarified achievement in the technology industry that reflects the company’s longstanding commitment to diversity, equity, and inclusion. Miserany joins a bench of women leaders in the c-suite at SurveyMonkey that includes Becky Cantieri, CPO; Robin Ducot, CTO; and Michelle Leung, senior vice president, general counsel and secretary.

“Jing, Katie, and Craik are brilliant leaders committed to helping our customers leverage authentic insights to make faster, smarter decisions with confidence,” said Eric Johnson, CEO of SurveyMonkey. “With their proven record of high-performance leadership and innovation through a year of immense change, they are uniquely positioned to help amplify diverse voices and empower our customers to delight their own.”

These promotions recognize the individuals’ outstanding leadership following a transformational year for SurveyMonkey focused on customer innovation. In 2023, SurveyMonkey returned to its iconic SurveyMonkey brand name under the direction of CEO Eric Johnson following the company’s acquisition by STG. It also announced industry-leading AI-generated surveys and a powerful forms solution that empowers users to create and design professional forms and surveys using a single, intuitive platform. The company also received a score of 100 on the Human Rights Campaign Foundation’s 2023-2024 Corporate Equality Index, the nation’s foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality, affirming its commitment to being a steward for change.

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