CRM

Synoptek Partners With NPWR to Extend Salesforce Capabilities

customer relationship management

Synoptek, a leading global IT consulting firm, is pleased to announce its strategic partnership with Orange County-based boutique Salesforce Partner, NPWR Group. Combining Synoptek’s global delivery and scale with NPWR Group’s deep Salesforce consulting and design expertise will enable Synoptek to expand its Salesforce portfolio, while also implementing and supporting Salesforce-enabled applications 24/7 globally for its clients.

Salesforce is one of the fastest-growing technology platforms in the world and is rapidly expanding its business application footprint beyond CRM and sales automation. The growth of its cloud ERP product, FinancialForce, and its recent acquisition of the interactive data visualization software company, Tableau Software, illustrate this. Just this past year, Synoptek has engaged in a significant number of Salesforce projects that have largely involved significant systems integration with key operational applications and real-time communications platforms.

“Due to the unforeseen business impact of COVID-19, the need for organizations to leverage the full capabilities of a CRM platform like Salesforce has been underscored as a ‘must’ in order to connect a remote workforce and reduce missed opportunities,” said Tim Britt, CEO of Synoptek. “NPWR Group brings deep consulting and design expertise in Salesforce to the table. This combined with Synoptek’s global delivery and scale means our ability to plan, migrate, implement and support Salesforce has greatly evolved and expanded. We look forward to being able to better serve our Salesforce clients to ensure they are fully leveraging all of Salesforce’s capabilities, as they navigate through COVID-19 and beyond.”

Synoptek’s global scale and best practices will facilitate NPWR Group’s ability to exponentially grow its Salesforce implementation practice. Additionally, Synoptek’s deep-rooted knowledge and expertise in managed IT and professional services, which extends beyond NPWR’s Salesforce expertise will benefit both client rosters. NPWR can now confidently offer a much more expansive range of solutions, allowing its clients to achieve digital transformation objectives in a more streamlined and cost-efficient manner.

“Partnering with Synoptek is a fantastic step forward for our business,” said Dan McNamee, CEO of NPWR Group. “We are thrilled to provide Salesforce implementation and support services to Synoptek clients, while simultaneously better serving our own clients.”

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