CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), has announced new and enhanced generative artificial intelligence (AI) capabilities to advance post-interaction and real-time AI summarization features...
CallTrackingMetrics, a global conversation analytics company, today announced several major product enhancements designed to increase efficiency, affordability and simplicity for marketers. Number Pools for Faster Campaign DeploymentsCallTrackingMetrics has launched Number...
Customer Experience Automation Leader Humach today announced the launch of mAI Pilot, an artificial intelligence platform designed to improve the customer experience through digital agents and digital assist technology for...
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of the CallMiner App Marketplace, a one-stop destination for complementary partner technology applications and services, as...
ZoomInfo (NASDAQ: ZI), the go-to-market platform to find, acquire, and grow customers, was recognized with TrustRadius Top Rated Awards for customer satisfaction in all six categories for which it was eligible....
Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it has launched its Sentiment Suite product offering across...
Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is thrilled to announce the release...
For a fifth time, Veritone, Inc., a leader in designing human-centered AI solutions, won NAB Product of the Year for the company’s recently launched Ask Veri. The new conversational intelligence solution that...
Veritone, Inc. (NASDAQ: VERI), a leader in designing human-centered AI solutions, today launched Ask Veri, a new conversational intelligence solution that empowers Veritone Digital Media Hub (“DMH”) users to quickly...
LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, today announced a partnership to help brands better personalize digital experiences through the power of conversational data...
