Balto, the leader in uniting contact center agents with AI for better conversations, is excited to announce the release of a suite of features for its market-leading real-time guidance platform...
Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced that CFMOTO (SSE: 603129.SS), a leading maker of motorcycles, all-terrain vehicles (ATVs), and more, has selected Cerence for conversational AI-powered interaction...
Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine. AskFrank integrates with a business’s...
Boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, today launched a new case study detailing the results of their chatbot’s efforts since deployment with Aspire, a general...
ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it has expanded its partner ecosystem by...
Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced that Miami International Airport (MIA) chose Qualtrics Social Connect to develop an award-winning chatbot called “Mia” to...
Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced it is collaborating with Microsoft to bring Microsoft’s communication and productivity tools, including key Microsoft Teams features, into the...
Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched research studies examining providers of intelligent automation products and services, which are fast becoming vital...
UJET, Inc., the world’s most advanced cloud contact center platform, today announced Yosh.AI as the latest Certified Delivery Partner (CDP). As a delivery partner, Yosh.AI will offer and deploy UJET...
Ivy.ai — an enterprise chatbot and live chat platform for higher education institutions — today announced that they have earned provisional status certification under the Texas Risk and Authorization Management Program...
