Customer Experience Automation Leader Humach today announced the launch of mAI Pilot, an artificial intelligence platform designed to improve the customer experience through digital agents and digital assist technology for...
ZoomInfo (NASDAQ: ZI), the go-to-market platform to find, acquire, and grow customers, was recognized with TrustRadius Top Rated Awards for customer satisfaction in all six categories for which it was eligible....
Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it has launched its Sentiment Suite product offering across...
For a fifth time, Veritone, Inc., a leader in designing human-centered AI solutions, won NAB Product of the Year for the company’s recently launched Ask Veri. The new conversational intelligence solution that...
Veritone, Inc. (NASDAQ: VERI), a leader in designing human-centered AI solutions, today launched Ask Veri, a new conversational intelligence solution that empowers Veritone Digital Media Hub (“DMH”) users to quickly...
LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, today announced a partnership to help brands better personalize digital experiences through the power of conversational data...
Cresta, a leading provider of generative AI for contact centers, has been named “Rising Star Organization” by the CX Awards. The CX Awards, organized by leading international news publication CX Today, is...
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Marchex Spotlight for...
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has been...
Authenticx, the new standard in healthcare for listening at scale with artificial intelligence, has welcomed Dr. Don Brown to its board of directors. With nearly 40 years of healthcare and technology leadership...
