For the past 15 years, Ryan Greenhaw has been immersed in automation solutions purpose-built for healthcare, and has helped numerous organizations improve operational, clinical and financial performance. In his new role as...
Cogito, the leader in real-time coaching and guidance for the enterprise, announced its latest product innovations to transform real-time conversation intelligence in the contact center. Deployed to tens of thousands...
Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been named as a Leader in the inaugural report: The Aragon Research Globe™ for...
Kore.ai, the world’s leading conversational AI platform and solutions company, today announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.0. The upgrade enables easier and more open...
mPulse Mobile, a leader in conversational AI and digital engagement solutions for the healthcare industry, announced the appointments of Jay Brookes to Chief Sales Officer and Brendan McClure to Chief...
SOCi Inc., the marketing platform for multi-location brands, has released a first-of-its-kind enhancement to the platform’s Listings solution, SOCi GeoRank. SOCi GeoRank boosts the power of brands’ local listings and search performance...
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been identified as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for Conversational AI in...
Cognigy, a market leader in Conversational AI, today announced that its platform, Cognigy.AI, will be enhanced with Generative AI, or Large Language Models (LLMs) like OpenAI’s GPT-3, to augment Conversational AI...
Cresta, the leader in real-time intelligence for the contact center, has been listed by Aragon Research, Inc in the “,arathInnovator” section of the Aragon Research Globe for Conversational AI in the Intelligent...
Kore.ai, the world’s leading conversational AI and platform solutions company, and mParticle, a leading AI-native customer data platform for consumer brands, have announced today a partnership to deliver an AI-first...
