Total Expert, the customer engagement platform purpose-built for modern financial institutions, announced new capabilities that help organizations drive growth and create customers for life in any market. With this new...
•Black Friday online sales are expected to reach $9.8 billion in the US alone in 2023, an increase of 7.5% from 2022. •Global Black Friday online sales amounted to $65.3...
OneSignal, the world’s leading customer engagement platform, today announced the successful completion of its Type II System and Organization Controls (SOC 2) examination. This certification highlights OneSignal’s commitment to ensuring...
Aktana, Inc., the leader in intelligent customer engagement for the global life sciences industry, today announced the acquisition of Tact.ai’s field engagement and conversational AI technology. The addition extends Aktana’s...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that TMC, a global, integrated media company, named ibex’s Wave X technology platform winner of...
As retailers head into the ever-critical holiday shopping season, new research from Verint® (NASDAQ: VRNT), The Customer Engagement Company™ highlights key customer engagement challenges and opportunities amidst a backdrop of labor shortages. More...
Elastic Path, the leader of the composable commerce movement is announcing a partnership with Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, to break down the barriers...
Emplifi, a leading unified customer engagement platform, announced its Fall ‘23 product innovations for the holiday season and in advance of brands assessing commerce technology for the upcoming year. Enhancements...
A recent study conducted by TextUs and Benenson Strategy Group surveyed smartphone users nationwide on their usage of text messaging. The results provide an insightful look into how consumers interact with text...
PureCars, the leading customer data and marketing platform for automotive dealers, announced today it has been selected to be a certified partner in Maserati’s Digital Program. The program is designed...
