ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of CCW Executive Exchange 2024, taking place November 13-15...
Voiso, a leading provider of AI-driven contact center solutions, is shaping the future of product leadership by integrating customer-centric development, agile collaboration, and strategic innovation. Victor Denison, Product Director at Voiso,...
Iterable, the AI-powered customer communication platform, announced the expansion of its AWS partnership, marked by four key developments: Smart Ingest for seamless Amazon Redshift data activation, enhanced email deliverability through...
Insider, a leading AI-native omnichannel experience and customer engagement platform, announced a $500 million Series E funding round led by General Atlantic, a leading global growth investor. Insider plans to...
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that ibex Wave iX Translate has earned the 2024 Generative AI Product of the Year Award,...
iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor’s Symphony [AI]TM ecosystem, this dramatically increases speed to proficiency. By leveraging AI-driven insights...
Emplifi, a leading customer engagement platform, announced that TrustRadius has awarded its Social Media Marketing Platform the 2025 Buyer’s Choice Award. “For Emplifi Social Media Marketing Platform, winning the TrustRadius...
IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, announced the retirement of Gerard Kleisterlee from its Board of Directors, effective after...
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has been positioned by Gartner® as a Leader in the 2024 Magic Quadrant for...
Reputation, the global leader in reputation performance management, continues to build momentum in the market with two awards that validate the company’s market leadership and organizational strength. The organization has...
