[24]7.ai Wins CCW Excellence Award for BPO of the Year
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the “BPO of the Year” award at the CCW Excellence Awards...
Tag: conversational ai platform
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Conversational AI Market Size Worth $41.39 Billion By 2030
The global conversational AI market size is expected to reach USD 41.39 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of...
Tanla & Kore.ai to offer Conversational AI Solutions
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, today announced an exclusive partnership in five countries – India, United Arab Emirates, Indonesia, Vietnam,...
Boost.ai Enhances CX for Create Room and its DreamBox
Boost.ai, the leading conversational AI support platform, today announced a new customer service milestone with their customer Create Room, a leading online craft furniture provider. Boost.ai’s virtual agent has adjusted...
Nuance Named Leader in Opus Research 2022
Nuance® Communications, Inc. today announced it was recognized as a Leader in Opus Research’s 2022 Decision Makers’ Guide to Enterprise Intelligent Assistants report. The report cites Nuance’s holistic approach as well as its...
SoundHound Announces First-of-its-Kind Voice AI Ordering Service
SoundHound AI, Inc. (“SoundHound”) (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced a first-of-its-kind service that will allow restaurants to automate the phone ordering process. SoundHound and...
OneReach.ai Receives Highest Scores in 4 out of 5 of...
OneReach.ai, creators of a market-leading platform that’s democratizing conversational AI and machine learning with flexible, no code/low code development tools, today announced that it scored highest in four out of...
Simplr honored as a most innovative tech company of the...
Simplr was named the winner of a Bronze Stevie® Award in the Most Innovative Tech Company of the Year – Up to 2,500 Employees category in The 20th Annual American Business...
Datamatics a Leader in CX Management Services SPARK Matrix, 2022
Key takeaways Datamatics provides a superior customer experience to its partners through an inherent amalgamation of the domain, digital and data. Datamatics’ propriety AXIS framework aims at ‘Creating Superior Customer...
XSELL Technologies Expands Senior Leadership Team
XSELL Technologies, the leader in conversational AI for contact center agent optimization, has expanded its senior leadership team to further strengthen the company’s market positioning with the additions of Mark Siner as...