Aktify Inc., a conversational collective intelligence (CI) platform for enterprise businesses, recently won the Canopus Vega Digital Award for Marketing. This award was achieved, surpassing 1,392 other qualified entries. Aktify’s...
Boost.ai, a global leader in conversational AI at scale for Fortune 1000 companies, released their 2022 Conversational AI (CAI) Trends Guide, a report that notes 10 major trends in CAI...
The global digital human avatar market size was USD 10.03 Billion in 2020. Increasing efforts by customer-centric firms to provide more emotionally-engaging and immersive experiences to customers, rising focus among companies on providing 24/7...
The “Conversational AI Market: Global Industry Analysis, Trends, Market Size, and Forecasts up to 2027” report has been added to ResearchAndMarkets.com’s offering. The report predicts the global conversational AI market to grow with a...
Nuance Communications, Inc. (NASDAQ: NUAN) today announced an expansion of the company’s strategic partnership with Genesys®, giving Genesys Cloud CX™ customers integrated access to Nuance Contact Center AI. Genesys Cloud CX customers can...
Early life nutrition is easily one of the most sensitive categories to provide customer support in, as the brand needs to be 100% accurate in every single instance. For this...
Today, at the annual NRF Big Show event, Vistry announced its drive-thru Automated Order Taking (AOT) solution, a voice bot powered by NVIDIA, for quick-service restaurants (QSRs) to improve speed and quality of service....
Salesfloor, the industry-leading Virtual Shopping and Clienteling mobile application, announced today its acquisition of Automat, a Montreal-based conversational artificial intelligence (AI) platform that powers guided shopping experiences, product recommendations and personalization for...
Simplr today announced it has been named a winner in the 2022 BIG Innovation Awards presented by the Business Intelligence Group. Simplr is disrupting the staid customer support contact center model by...
Balto, the #1 Real-Time Guidance Platform for contact centers, has crossed a major milestone for conversational AI technology: the Real-Time Guidance platform has successfully guided over 100 million conversations around...
