AskSid – the digital assistant of choice for Danone Nutricia
Early life nutrition is easily one of the most sensitive categories to provide customer support in, as the brand needs to be 100% accurate in every single instance. For this...
Tag: conversational ai platforms
147 results found
Salesfloor Acquires Conversational Al Commerce Leader Automat
Salesfloor, the industry-leading Virtual Shopping and Clienteling mobile application, announced today its acquisition of Automat, a Montreal-based conversational artificial intelligence (AI) platform that powers guided shopping experiences, product recommendations and personalization for...
Conversational AI leader Simplr Wins 2022 BIG Innovation Award
Simplr today announced it has been named a winner in the 2022 BIG Innovation Awards presented by the Business Intelligence Group. Simplr is disrupting the staid customer support contact center model by...
Balto Becomes First to Guide 100 Mn Conversations in Real-Time
Balto, the #1 Real-Time Guidance Platform for contact centers, has crossed a major milestone for conversational AI technology: the Real-Time Guidance platform has successfully guided over 100 million conversations around...
Nuance Named #1 Best Place to Work in Boston
Nuance Communications (NASDAQ: NUAN) announced today that it has swept the 2022 Built In Boston Best Place to Work Awards, and has been named: #1 Best Place to Work in Boston for the second...
MeetKai Inc. is the First to Deliver Series of AI...
MeetKai, the next-gen conversational AI company, today unveils its first lifestyle VR world: MeetKai Metaverse, an ever evolving multiverse where exclusive experiences become reachable with the help of VR and Artificial...
Invoca Named a Leader in Applied Conversation Intelligence
Invoca, the leader in AI-powered conversation intelligence for revenue teams, announced that Opus Research has identified Invoca as an industry leader in its annual 2021 Conversational Intelligence Intelliview research report. The Opus Research...
German Firms Expand Use of Intelligent Automation After Pandemic
German enterprises are increasing their use of intelligent automation, partly in response to disruptions from the COVID-19 pandemic, as the country joins in a European technology and business services boom,...
Haptik named as a category leader in G2 Winter 2022...
Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today announced that Haptik has been recognized as a ‘Leader’ in...
Simplr Named 2021 Winner in the BIG Award for Business
Today, Simplr received the Business Intelligence Group’s BIG Award for Business and was named 2021 Product of the Year. The organization’s annual program rewards companies, products and people that are leading their...