Genesys®, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help organizations optimize customer journeys through accelerated experience innovation powered by...
Ada, on a mission to help the world’s most innovative brands automate their most valuable interactions, today announced its inclusion within Forrester’s latest conversational AI industry report, The Forrester New Wave™:...
Base Business Solutions (BaseBS), a leading provider of cloud and hosted customer experience (CX) and contact center solutions in Vietnam today announced it has entered into a strategic partnership with Uniphore,...
UJET, Inc., the world’s most advanced cloud contact center provider, today announces advanced AI-guided customer service operations that leverage hundreds of thousands of customer insights to drive enhanced customer experience...
Today, Conversica, Inc., the leading provider of Conversational AI solutions for enterprise revenue teams, announced a new integration with leading customer success platform Gainsight. With the new capability, Customer Success (CS)...
Kore.ai, the leader in enterprise conversational AI (CAI) software technology, today announced plans to widen the availability of its solution to companies of all sizes. The goal of the expansion is to empower small...
Inbenta, a leading conversational AI platform provider, today announced that it has been included in the “Hot Vendors” profiled in the Hot Vendors in Conversational AI, 2022 report by Aragon Research, Inc....
Yellow.ai, a leading enterprise-grade Conversational AI platform trusted by 1000+ enterprises globally, today announced the launch of its proprietary DynamicNLP™, a first in the enterprise Conversational AI space to enable enterprises...
Revenue of $132.6 million, up 11% Year over Year Adjusted EBITDA at the high end of guidance Signed 45 new logo deals, including one of the largest new logo deals in...
Spitch.ai, global leader in conversational AI solutions, today announced updates to the company’s Omnichannel conversational AI platform, including new features that surpass the capabilities of competitive solutions. The latest version...
