Laiye, a leading global Intelligent Automation provider, is pleased to announce the appointment of Mr. Braham Shnider as Chief Strategy and Ecosystem Officer following its $160 million Series C funding...
XSELL Technologies, a leader in conversational AI for contact center agent optimization, today announced it has launched XSELL Agent Experience on Salesforce AppExchange, empowering customers to amplify top performer outcomes...
Radisys® Corporation, a global leader of open telecom solutions, announced today that TMC, a global, integrated media company, has named Radisys’ Engage Digital Platform (EDP) as a 2022 Unified Communications Product of the...
Skit.ai, the leading voice AI SaaS company, today announced it was awarded the ‘Disruptive Technology of the Year’ award at Customer Contact Week in late June, as part of the...
Nuance® Communications, Inc. announced today it was named one of Selling Power magazine’s “50 Best Companies to Sell For.” This is the third consecutive year Nuance has received this distinction. Selling Power evaluates companies...
NiSource Inc. (NYSE: NI), one of the largest fully-regulated utility companies in the United States, is announcing the launch of chatbots and live chat technologies by its operating companies. The chatbots and live chat...
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the “BPO of the Year” award at the CCW Excellence Awards...
The global conversational AI market size is expected to reach USD 41.39 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of...
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, today announced an exclusive partnership in five countries – India, United Arab Emirates, Indonesia, Vietnam,...
Boost.ai, the leading conversational AI support platform, today announced a new customer service milestone with their customer Create Room, a leading online craft furniture provider. Boost.ai’s virtual agent has adjusted...
