XSELL Technologies, the leader in conversational AI for contact center agent optimization, has expanded its senior leadership team to further strengthen the company’s market positioning with the additions of Mark Siner as...
Strategic integration of FURTHER’s market-leading AI-powered sales assistant with HeartLegacy’s marketing-leading SalesMail® video mail app HeartLegacy, home to the SalesMail video mail app, and FURTHER, a leading provider of Conversational AI, today announced a strategic...
DRUID, the end-to-end platform for building AI-driven conversational business applications, announces that it has raised a fresh round of funding. This new $15 million round will be used to fuel its international expansion, by...
Modev today announced that its premiere voice artificial intelligence (AI), and CX automation event, VOICE22, will return to Arlington, Va., on October 10-13, 2022. The event’s lead sponsors include Google Assistant, Veritone, Gridspace and Willow...
Gnani.ai, a global frontrunner in Conversational AI and customer service automation today announced a 3x rise in uptake for the new version of the assist365™ low-code omnichannel automation platform. assist365™ is Gnani.ai’s...
Bow Capital and ServiceNow Ventures invest in Loris to bring no-code AI solutions that assist human agents and conversational insights tools to the mass market. Loris, the conversational AI software...
Rocketlane, a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, has added leading conversational AI and customer support automation solution Solvvy to its customer base. Solvvy is the latest to join...
Global Intelligent Automation leader Laiye today announced its acquisition of Mindsay, a leading European enterprise chatbot and voicebot platform. The addition of conversational artificial intelligence advances Laiye’s goal of becoming the leading provider...
UJET, Inc., the intelligent, modern contact center platform, today announced a new Certified Delivery Partner (CDP) Program to bring UJET and Google Cloud’s enterprise-grade, AI-powered cloud contact center solution to...
Uniphore, the leader in Conversational Automation today announced that it has acquired Colabo, an AI-powered knowledge automation solution that specializes in extracting and utilizing information from structured and unstructured documents in...
