Emplifi, a leading customer engagement platform, today released “How UGC Drives Revenue and Boosts Engagement in Social Commerce” report, sharing findings from a 12-month study of user-generated content (UGC) published across Instagram,...
Mitel®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon Research Globe™ reports for both Intelligent Unified Communications and Collaboration (iUC&C) and Intelligent...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of CCW Executive Exchange 2024, taking place November 13-15...
Voiso, a leading provider of AI-driven contact center solutions, is shaping the future of product leadership by integrating customer-centric development, agile collaboration, and strategic innovation. Victor Denison, Product Director at Voiso,...
Iterable, the AI-powered customer communication platform, announced the expansion of its AWS partnership, marked by four key developments: Smart Ingest for seamless Amazon Redshift data activation, enhanced email deliverability through...
Insider, a leading AI-native omnichannel experience and customer engagement platform, announced a $500 million Series E funding round led by General Atlantic, a leading global growth investor. Insider plans to...
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that ibex Wave iX Translate has earned the 2024 Generative AI Product of the Year Award,...
iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor’s Symphony [AI]TM ecosystem, this dramatically increases speed to proficiency. By leveraging AI-driven insights...
Emplifi, a leading customer engagement platform, announced that TrustRadius has awarded its Social Media Marketing Platform the 2025 Buyer’s Choice Award. “For Emplifi Social Media Marketing Platform, winning the TrustRadius...
IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, announced the retirement of Gerard Kleisterlee from its Board of Directors, effective after...
