Some 57% of online shoppers expect a full refund if their package arrives damaged.[1] With over half of consumers receiving damaged goods each year, online retailers risk significant revenue loss to...
Loyalty Juggernaut (LJI), the first cloud-native technology platform for loyalty programs and ecosystems, today announced that it has won its 3rd consecutive ‘Best Technology Innovation’ award at Global Flight’s Loyalty & Awards...
The SAP Emarsys Customer Loyalty Index 2023 reveals that US brand loyalty is falling fastest globally Empowering loyalty through value exchange: Americans are saying no to handing over dollars and...
Ascenda, the leader in premium loyalty and rewards infrastructure, has welcomed Rachel Stocks, former American Express EVP, Global Premium Products, to its Board of Directors. As Ascenda accelerates into its next...
Today, mParticle unveiled its latest innovation in a series of releases that directly support the cloud data warehouse ecosystem. mParticle is now offering ComposeID, its identity resolution service directly accessible in...
Shipup, a leader in the post-purchase technology market, today unveiled its inaugural US Consumer Survey Report. The report sought to obtain a multifaceted understanding of consumer behavior, satisfaction, and expectations,...
Reputation, the global leader in reputation experience management, today announced the appointment of Joe Burton as Chief Executive Officer, effective October 5th, 2023. The appointment concludes a thorough search for a successor to Joe...
After a year of uncertainty driven by inflation and recession concerns, new research from Square and Afterpay indicates positive consumer confidence heading into the holiday season, with 34% of consumers...
Kognitiv Corporation (“Kognitiv”) delivers AI-powered loyalty and data activation solutions to enable highly effective personalization and optimization of the customer experience. Kognitiv is thrilled to add Kognitiv Ignite to its...
Exchange Solutions, a personalized loyalty solutions provider, today announced its partnership with Snowflake, the Data Cloud company. This partnership will enable retailers to develop or enhance their loyalty program and...
