Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: consumers demand AI interactions that feel more human, personalized, and engaging than ever before. Drawing on insights from...
Cresta, the end-to-end generative AI platform for contact centers, today announced the closing of its $125 million Series D round of financing. The round was led by new investors World Innovation Lab...
Viant Technology Inc. announced the launch of its Certified Partner Program, featuring initial collaborations with five premier companies to drive elevated data performance, fidelity and transparency within its Demand-Side Platform...
Alpine IQ, an innovator in customer data, loyalty, and marketing solutions, has partnered with Adentro, a leader in foot traffic and in-store behavior tracking. This dynamic integration allows businesses to...
Iterable, the AI-powered customer communication platform, has been recognized as a G2 Leader across multiple categories for the third consecutive year. This achievement, backed by glowing testimonials from top brands like Morning Brew...
Wunderkind, the leading AI-powered performance marketing and identity platform, today announced a strategic partnership with Movable Ink. This innovative collaboration is set to revolutionize how brands engage with customers, leveraging...
MATRIXX Software, a global leader in 5G and digital monetization solutions, today announced it has extended its partnership with Orange Romania, a leading communications service provider (CSP) in Romania. The...
Tiger Pistol, the most advanced local advertising platform, today announced the release of its latest playbook: “Overcoming Inflation: A Playbook for Maximizing Franchise Profitability Through Local Advertising.” This essential resource equips franchises...
Thryv® (NASDAQ: THRY), the leading do-it-all small business software platform, today launched Thryv AI Review Response, an addition to its platform that allows businesses to quickly and easily respond to positive and...
parcelLab, the leading global provider of post-purchase experience software, today announced the launch of its new Benchmarking solution designed to give retailers visibility into their logistics and communication performance. This...
