Customer Experience, Service & Success

Alchemer Named the Fastest, Easiest, and Best Feedback Platform

Awards based on ratings and reviews from CX, EX, and Market Research Professionals
experience management

Alchemer (formerly SurveyGizmo) – a global leader in Customer Experience (CX) and Voice-of-the-Customer (VoC) technology – announced today that G2.com awarded the company’s enterprise feedback platform the Best Meets Requirements, Fastest Implementation, Easiest Setup, Easiest Admin, and Easiest to Use awards in the G2 Reports for Winter 2022.

“Earning these awards demonstrates that we’ve successfully made business-critical technology very accessible by making it easy to set up, administer, and use,” said Chris Benham, Chief Marketing Officer at Alchemer. “Organizations want high-value applications that don’t weigh down business and technology teams. Our no-code / low-code approach ensures that business users can easily collect, workflow, and act on customer and employee feedback.”

G2 users also ranked Alchemer #1 in six feature categories – Question Types, Reporting and Analytics, BI Tools Integrations, Branching and Skip Logic, Templates, and Permissions. Additional awards earned by Alchemer include Leader in the Enterprise, Mid-Market, and Small Business categories as well as Momentum Leader and Leader in Europe.

The G2 reports are based on ratings by business professionals. Alchemer received ten or more reviews and five responses for each of the usability-related questions to qualify for inclusion in the different Indexes.

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, Chief Research Officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

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