Leading customer experience (CX) intelligence platform DISQO today announced the launch of Outcomes Lift, the industry’s first product measuring the full incremental impact of cross-platform advertising campaigns on marketing funnel outcomes. Outcomes Lift...
Messagepoint announced today it has been named a Leader in the 2022 Aspire Leaderboard™ for customer communications management (CCM) and customer experience management (CXM) for the fifth consecutive year. Specifically, Messagepoint has been...
Hero Digital, a leading digital customer experience transformation company, announced today it has hired industry leader Ryan Noel as Senior Vice President of Growth and Alliances to accelerate Hero’s growth and bolster...
GoodFirms, globally renowned research, ratings, and reviews platform, recently released its new research report-“Global Customer Care Industry: Trends, Consumer Shifts, and Challenges.” This survey from GoodFirms on the global customer...
G12 Communications, a global leader of unified communications services, recently launched its new Microsoft Operator Connect voice solution. Leveraging the Microsoft Azure Peering Service, Operator Connect allows businesses to select their own...
EXTREME IGNITE CONFERENCE — Extreme Networks, Inc. (Nasdaq: EXTR), a leader in cloud networking, today kicked off its Ignite Partner Conference in Boston with the introduction of new programs that give...
TransPerfect, the world’s largest provider of language and technology solutions for global business, today announced that its employees and teams won eight awards at the 2022 Stevie Awards® for Sales &...
BMC, a global leader in software solutions for the Autonomous Digital Enterprise, announced the appointment of Martyn Etherington as senior vice president and chief marketing officer (CMO). Etherington, who has a distinguished...
Unbabel (https://unbabel.com/), the AI-powered language operations platform that helps businesses deliver multilingual customer experiences at scale, is announcing that sales leader and marketing expert, Jennifer Bers, has joined the leadership...
Momentive (Nasdaq: MNTV), a leader in agile experience management and the maker of SurveyMonkey and GetFeedback, today announced the availability of the GetFeedback integration with Zendesk. The long-requested, bi-directional integration combines customer...
