Customer Experience, Service & Success

City of Chicago and Martech Company Ogilvy Launch Snapchat Lens

Snapchat's First Augmented Reality Lens to Require a Face Mask Launched on Chicago Mayor Lightfoot's New Snapchat Account
experience management

Ogilvy and the City of Chicago today launched a new engagement tool to combat the spread of COVID-19 in Chicago—a Snapchat lens. The social media platform is popular amongst Millennials and Gen Zers, a demographic that has seen a recent rise in case numbers in Chicago, and which the City believes is key to stemming the virus. To encourage users to wear masks when in public, this first-of-its-kind Snapchat augmented reality lens deploys new technology that only allows the user to unlock the lens when they put on a mask.

“Our youth are smart, civically-minded people,” said Mayor Lori E. Lightfoot. “They know their personal actions help keep them and their friends and families safe. By using this fun, unique tool we reach them where they are—on their phones, on social media—and at the point when they have a choice to make about wearing that mask.” Mayor Lightfoot launched her own Snapchat account today as another method of outreach to Chicago’s youth, you can find her @MayorLightfoot.

Known for offering its users “Easter eggs,” or hidden surprises found only through unique codes, Snapchat collaborated with Ogilvy-Chicago to design an AR lens that is “quintessential Chicago.” Ogilvy worked closely with The City and Snap Inc. to produce, refine and complete the new designs to ensure they were aligned with the City’s current public health awareness initiatives, specifically, the ‘We Are All ONE Team: Team Up, Mask Up’ campaign. The lens also builds on the City of Chicago’s new design system that was unveiled earlier this year.

“We’ve been looking for ways to empower Chicago’s younger residents to share the precautions they are taking as they confront this pandemic,” said Joe Sciarrotta, deputy chief creative officer worldwide for Ogilvy.  “We saw this lens as a perfect opportunity to help young people prove through their social networks that they are making the right choices and truly believe ‘we are all one team.'”

The City of Chicago is the first to deploy this technology, and it continues to be an innovator in raising awareness around the COVID-19 pandemic. It is critical for all Chicagoans to do their part and help reduce the spread of COVID-19 and keep our families and communities safe. The best way to protect yourself and others from COVID-19 is to practice good hand hygiene, stay six feet from others, and wear a face covering when going out in public and when around people who don’t live in your household or at risk. For more information on COVID-19 in Chicago, visit

For more such Updates follow us on Google News Martech News

Previous ArticleNext Article