Senior digital experience execs to explore the technologies, trends and strategies required to master the mayhem of delivering a world-class customer experience at annual conference produced by CMSWire.com.
CMSWire is back for the fifth year with its DX Summit conference — a three-day event that brings together the digital leaders who are defining the next generation of online customer experiences. Attendees from 2018 boasted, “DX Summit actually brings together a unique experience. The balanced focus on the many aspects of digitization and their impact on customer journey is what makes this a customer experience conference that cannot be missed.”
Sessions are crafted around five themes: VoC and Customer-Driven Design, Digital Operations & Platforms, AI, Machine Learning & Automation, Customer Data & Analytics and Leadership & Transformation.
During keynote sessions, attendees will hear from top-tier customer experience leaders:
- Vab Dwivedi, Director of Design Analytics at Dell
- Jonah Berger, Marketing Professor at the Wharton School at the University of Pennsylvania
- Carmen Simon, Founder of Memzy
- Kerry Bodine, Customer Experience Coach at Bodine & Co.
Other speakers include Stephanie Moritz, Chief Communications Officer at the American Dental Association, Ajay Sampat, Engineering Manager of Growth at Lyft and Mike Berry, Head of Marketing Technology at Shutterfly.
At DX Summit, we engage attendees through hands-on workshops, networking, and thought-provoking conversations to help them create strategies and snag tips and tricks to find the best road for their organization’s digital journey.
Join us and more than 450 of your peers this November 4-6, 2019 at the Marriott Marquis in Chicago, Illinois for the fifth annual Digital Experience Summit.
CMSWire.com, published by Simpler Media Group, Inc, is read by over 3 million influential digital and marketing executives a month. Our daily updates keep you in the know about digital customer experience, digital workplace technologies and practices, and the latest on intelligent information management.