Gryphon Networks, a proven leader in sales performance management systems for enterprise sales and service teams, proudly announces the availability of Sales Performance for Dynamics – an optimized integration of Gryphon’s patented telephony, behavior analytics and marketing compliance platform specifically designed to work natively within Microsoft Dynamics 365.
Gryphon’s Sales Performance for Dynamics is a managed solution that easily integrates and interfaces within existing sales and CRM workflows – providing advanced capabilities such as carrier-grade telephony, automatic call activity logging and real-time Do No Call and TCPA blocking – for agents using any phone, anywhere. The features are accessible directly through the Dynamics App menu for automated capture of phone-based data, guaranteeing accurate visibility into all call activity for leaders in sales, marketing, privacy, and operational functions.
“We’re very excited to bring Sales Performance for Dynamics to market because Gryphon’s proven system can now help Microsoft-enabled enterprises measurably improve the effectiveness of their sales teams,” said Brian Steele, VP of Product Management at Gryphon Networks. “By providing unprecedented insights into sales activity directly within Dynamics, clients can preserve agent flexibility while easily and accurately tracking important metrics and KPIs, multiplying the value of their CRM investment.”
Gryphon’s Sales Performance for Dynamics empowers virtual and dispersed sales teams with the following native, in-app features and functionality to help reps sell more effectively:
- Click-to-Dial – saves time by calling clients and prospects directly from the Dynamics cloud infrastructure
- Call Recording – enables PCI-compliant, on-demand call recording from any device or interface, including Microsoft Dynamics 365
- DialView – allows users to quickly initiate calls to saved records and calling lists, already certified for TCPA and DNC compliance
- Universal Access – provides the ability to call from any device including Click-to-Dial, iPhone, Android, office phone, landline or softphone
- Automatic Logging – automatically capture and render all call activity in Dynamics regardless of dialing device
- Performance Dashboard – displays team calling activity and outcomes in a real-time Dashboard, giving managers visibility into daily utilization with simple, customizable metrics and KPIs
- Indemnified Compliance – checks every contact point against the most up-to-date database of federal, state and industry regulations, as well as proprietary business rules and data sets
To learn more about Gryphon’s Sales Performance for Dynamics, visit www.gryphonnetworks.com/sales-performance-dynamics.