Customer Experience, Service & Success

Leading customer engagement provider Acquires Senior Living Media

Company adds enhanced technology tools and senior living content expertise
customer experience services

Spectrio, a Bertram Capital (“Bertram”) portfolio company and one of the nation’s leading providers of customer engagement solutions, announced that it has acquired Senior Living Media, an Osborn Company.  Senior Living Media is a senior living communication and engagement technology company based in Duluth, Ga. The acquisition represents the tenth transaction completed during Bertram’s ownership and the 34th acquisition since the company was founded in 2002.  The acquisition of Senior Living Media further augments Spectrio’s suite of senior living engagement solutions, adding enhanced content creation capabilities that can be leveraged across multiple channels.

“Spectrio represents an excellent example of Bertram’s ability to execute our specific approach to value creation, the Bertram High-5SM“, said Jared Ruger, Partner at Bertram Capital.  “Working with an exceptional leadership team at Spectrio, we have been able to acquire strategic assets like Senior Living Media that extend Spectrio’s technology and content assets and enhance the future growth opportunity.”

Senior Living Media creates specialized content that facilitates resident engagement in senior living communities. Leveraging a community’s monthly calendar, menu, and events, Senior Living Media produces a variety of content and graphics that may be displayed on digital signage, social media, newsletters, and other communication channels. With its Activity Assistant program, community activity directors can subscribe to a constantly updated supply of activities, games, and entertainment to keep residents engaged and socially connected.

“Resident engagement and active social connection are major priorities for our senior living customers,” said Dax Brady-Sheehan, Spectrio CEO. “Adding these extensive creative content capabilities allows Spectrio to provide even more compelling resident engagement opportunities.”

In addition to content creation, Senior Living Media offers additional software tools, such as an online calendar builder for scheduling and creating custom community calendars, a platform that tracks and reports on resident engagement and attendance of community activities, and a simple newsletter designer application.

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