Social & Relationships
Customer Experience, Service & Success
Hiya Acquires Deepfake Voice Detection Leader Loccus.ai
Hiya, the leader in global voice security services, has acquired Loccus.ai, the industry leader in deepfake detection solutions. Loccus.ai identifies AI-generated voice … 0Customer Experience, Service & Success
Broadvoice Achieves SOC 2 Certification for CCaaS & UCaaS Platforms
Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced it has … 0Customer Experience, Service & Success
82% of Singapore Leaders Say AI Will Make or Break Businesses: Zendesk
Zendesk today released its Future of AI-powered CX report, forecasting a radical overhaul of the customer experience industry. In the … 0Customer Experience, Service & Success
New Research Exposes Privacy-Personalization Conflict in AI-Driven CX
Glassbox, the premier provider of AI-fueled customer intelligence solutions, today unveiled a new research report surveying digital professionals, “AI in … 0Influencers
Stagwell (STGW) announced the acquisition of LEADERS
Stagwell (NASDAQ: STGW), the challenger network built to transform marketing, has acquired Tel Aviv-based LEADERS, a world-class digital agency specializing in influencer marketing … 0Customer Experience, Service & Success
Language I/O Announces $5M Investment Led by Gutbrain Ventures
Language I/O (LIO), a leader in AI-powered, multilingual customer support technology, announced a $5M fundraise led by Gutbrain Ventures, a Venture Capital firm … 0Customer Experience, Service & Success
Aquant Named a Top 100 CRM Company in Customer Service, Marketing, Sales
Aquant, an AI-powered platform for customer and field service, is proud to announce its recognition as one of the 2024 … 0Customer Experience, Service & Success
UK Consumers Demand AI to Fix Broken Customer Service – New Survey
The results of a new survey into the customer service industry have today been released, revealing a growing call from … 0Customer Experience, Service & Success