Social & Relationships
Customer Experience, Service & Success
MainStreaming appoints Nicola Micali as Chief Customer Officer
MainStreaming, an iMDP INTELLIGENT MEDIA DELIVERY COMPANY®, which is redefining the CDN market with its innovative Edge Network services, proudly … 0Customer Experience, Service & Success
Glia Launches Unified Interactions Report and Index
Glia, the leader in customer interaction technology, today launched the Glia Interactions Index, a new way for financial services organizations … 0Events, Meetings & Webinars
Keynotes Announced for IEEE SustainTech Leadership Forum
Today, the IEEE Computer Society (CS) announced keynotes for its upcoming IEEE SustainTech Leadership Forum. Taking place 27-28 August 2024 at the Hilton … 0Events, Meetings & Webinars
RingCentral and Four Inc. to Deliver Cloud Solutions to Public Sector
Four Inc. has been named a public sector aggregator for RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact … 0Events, Meetings & Webinars
Move Beyond the Frame at MEDITECH LIVE 2024
MEDITECH LIVE, the annual in-person leadership conference for collaborative healthcare fellowship and idea exchange, will take place at the company’s … 0Customer Experience, Service & Success
Higher Logic Vanilla Announces Expanded Integrations with Zendesk
Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and Zendesk, Inc. to deliver … 0Customer Experience, Service & Success
Nearly Two-Thirds of Contact Center Agents Want Real-Time Help From AI
Cresta, the end-to-end generative AI platform for contact centers, unveiled its new research, State of the Agent Report 2024: GenAI’s Rise … 0Customer Experience, Service & Success
QuestionPro announced the acquisition of Cmiles CX
Cmiles CX’s on-site, emoji-based experience rating technology combined with QuestionPro’s leading survey-based customer experience (CX) platform creates a truly omni-channel … 0Advocacy, Loyalty & Referrals