Social & Relationships

Customer Experience, Service & Success

LivePerson announces new AI capabilities, partnerships & integrations

LivePerson, the enterprise leader in digital customer conversations, announced the launch of new capabilities, partnerships, and integrations that connect and orchestrate … 0
Customer Experience, Service & Success

Manhattan Pioneers Use of GenAI in Supply Chain Commerce

Manhattan Associates announced Manhattan Active® Maven, a specialized Generative Artificial Intelligence (GenAI) solution built for customer service, along with Manhattan Assist, which … 0

Gearset Introduces New CI/CD Functionality at the Gartner event

Gartner Application & Business Solutions Summit — Gearset, the leading Salesforce DevOps platform, today announced its new CI/CD solution, Long Term Projects in … 0
Events, Meetings & Webinars

MIT’s EmTech Digital begins in-person and online May 22-23

EmTech Digital, MIT Technology Review’s signature AI event, kicks off May 22 on the MIT campus at a moment when generative AI innovations spur … 0
Customer Experience, Service & Success

SurveyMonkey expands Market Research Solutions Across All Plans

SurveyMonkey, a global leader in online surveys and forms, today announced that it has expanded access to the company’s market … 0
ibex Launches
Events, Meetings & Webinars

ibex Launches 3rd Annual CX Leadership Awards

ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its … 0
Customer Experience, Service & Success

Merkle is a Leader in Everest Group PEAK Matrix for Marketing Services

Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, today announced Everest Group designated Merkle as a Leader for … 0
Customer Experience, Service & Success

Verint TimeFlex Bot Wins $4 Mn Contract From a Leading Australian Bank

Verint®, The CX Automation Company™, continues to see contract wins and groundbreaking customer results for the new Verint TimeFlex Bot. … 0
Events, Meetings & Webinars

Phonexa’s MailCon: Tackling Email Deliverability, July 28, New York

MailCon is returning for a one-day conference at Convene in Times Square, New York on July 28, highlighted by an all-star lineup of … 0