Social & Relationships

Gen Z
Influencers

2/3rd’s of Gen Z, Half of Americans, Buy from Creator Generated Content

Nearly half of Americans (48%) have purchased a product they saw featured in creator-generated content — sometimes also called influencer … 0
NICE
Customer Experience, Service & Success

NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report

NICE (Nasdaq: NICE) today announced that it has been recognized as a MetriStar Top Provider in Metrigy’s 2024 Contact Center-as-a-Service (CCaaS) Platforms … 0
Sinch
Advocacy, Loyalty & Referrals

Sinch announced the debut of Sinch AI

Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, today announced the debut of Sinch AI. … 0
CallRevu
Events, Meetings & Webinars

CallRevu Releases Updated GA4 eBook and New Webinar

CallRevu, a leading provider of communication solutions for automotive dealerships, is excited to announce the release of an updated eBook … 0
Dash Hudson
Social Media Marketing & Monitoring

Dash Hudson Selected as Data Partner for EMARKETER’s PRO+ Product

Dash Hudson, a leading social media management platform, has been selected as a strategic data partner for EMARKETER’s PRO+ product … 0
Actifai’s
Customer Experience, Service & Success

Actifai’s AI Solutions Power Valley Fiber’s Next-Generation CX

Actifai, a pioneer in artificial intelligence solutions for broadband and communications service providers, today announced its new customer partnership with Valley … 0
Five9
Customer Experience, Service & Success

Five9 Leads in 2024 IDC MarketScape for CCaaS Applications Software

Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced it has been named a Leader in the IDC MarketScape: … 0
Jasper
Customer Experience, Service & Success

Jasper Appoints Melody Meckfessel as Chief Technology Officer

Jasper, the world’s leading AI marketing platform, today announced the appointment of Melody Meckfessel as its Chief Technology Officer (CTO). Meckfessel brings … 0
Yellow.ai
Customer Experience, Service & Success

84.5% of Orgs plan to or are already using AI in their contact centers

Yellow.ai, a global leader in AI-first customer service automation, has unveiled research titled ‘Betting Big on AI-First: Insights from Customer Service … 0