Hightouch, the pioneering data and AI agents platform for marketers, announced it has been named “Omnichannel Analytics Solution of the Year” in the 3rd annual RetailTech Breakthrough Awards program conducted by RetailTech...
Cresta, the leading contact center AI platform for human and AI agents, announced a strategic expansion into the Asia-Pacific (APAC) and Europe, Middle East, and Africa (EMEA) regions, meeting increasing demand for more robust AI-driven...
Moojo ID, the team behind the consumer data layer for AI-powered retail experiences, is proud to announce its presence at GROW LA 2025, the leading summit for eCommerce and DTC innovation....
Cloudera, the only true hybrid platform for data, analytics, and AI, released the findings of its latest survey report, “The Future of Enterprise AI Agents.” The survey polled nearly 1,500...
Decagon, the leading innovator in conversational AI agents for customer experience, announced it has been named to the 2025 Forbes AI 50 Forbes’ annual list of the most promising, privately-held...
boost.ai announced the launch of Test Studio, a built-in studio to test and validate AI agent performance before enterprises deploy them in customer-facing applications. Expanding beyond boost.ai’s existing testing capabilities,...
Hyland, the leading provider of unified content, process and application intelligence solutions and the pioneer of the Content Innovation Cloud™, is announcing greater capability across its product portfolio. Elevating intelligent content management...
Blueshift, the leader in AI-powered customer engagement, announced the launch of Customer AI Agents that help marketing teams conduct 10X more personalization experiments with automated AI decisioning. The Agents are...
Zendesk, a pioneer in Agentic AI-powered service, announced at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This platform, purpose-built for service...
Outreach, the AI Sales Execution Platform built for intelligent revenue workflows, announced Outreach AI Agents. The company’s first AI Agent, Outreach AI Prospecting Agent, is available for customers. “By 2028,...
