BackEngine, an emerging leader in democratizing customer feedback intelligence within B2B SaaS companies, announced the release of its inaugural business insights research report, “The Customer Feedback Benchmark: How Leading B2B...
Dialpad, the leading Ai-powered communications intelligence platform, announced the appointment of David Sudbey, a 20-year Genesys veteran, as Chief Customer Officer to advance its vision of human-first, Ai-enhanced customer experiences....
Fresche Solutions, a global leader in IBM i modernization and transformation, acquires OmniData Insights, a Microsoft Gold-certified leader specializing in AI-enabled Data and Analytics modernization. This strategic move marks a significant...
