ZoomInfo (NASDAQ: ZI), the go-to-market platform to find, acquire, and grow customers, today announced a powerful new generative AI tool within Chorus, its conversation intelligence solution, that automatically drafts follow-up emails after...
SoundHound AI, Inc (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that it has integrated with Olo (NYSE: OLO), a leading restaurant SaaS provider, to make...
With phone calls remaining the top channel for new leads in the legal sector, it’s critical that firms are able to harness the data from those interactions to refine marketing...
Each year, Invoca, the recognized leader in conversation intelligence AI, honors select brands and partner teams for their use of conversation intelligence AI. This year, the 2023 Invoca Impact Awards recognize brands and partner...
ASAPP, the generative AI company for contact centers, today announced that Frank Slootman, CEO and chairman of Snowflake, has joined its Board of Directors. As a board member, Slootman will...
kama.ai announces the introduction of two key industry-leading features to its emotional, conversational intelligence platform, kama DEI (Designed Experiential Intelligence®). The Canadian Indigenous-owned conversational intelligence provider kama.ai recently presented at...
ACE LLMs are a family of domain-specific models, purpose-built to transform enterprise conversations. Built atop foundation models, ACE LLM is fine-tuned for specific industries and functions, with built-in guardrails and...
CallMiner, the leading provider of conversation intelligence to drive business performance improvement, today announced that Forrester Research identified the company as the only Leader in The Forrester Wave™: Conversation Intelligence for...
Cresta, a leading provider of Generative AI for intelligent contact centers, today announced it has been named a ‘Strong Performer’ in The Forrester Wave™: Conversational Intelligence for Customer Support, Q3 2023....
Inc. revealed today that Authenticx ranks No. 349 on the 2023 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the...
