In 2025, customer service will no longer be limited to phone calls and emails as chatbots have emerged as game-changers in lead generation. But how? Unlike traditional customer service channels,...
Innovative AI-powered solutions for Web Design and Digital Marketing includes: Redefining User Experience—Adapting AI eases out analyzing user data to provide relevant suggestions and customize website layouts, fonts, and languages....
Conversica, Inc., the leading provider of Conversational AI solutions for enterprise revenue teams, announced the introduction of its new AI Agents powered by AnswersIQ for Auto, its proprietary product solution...
Liberate, a leading conversational AI platform designed to transform the insurance industry, has completed its Health Insurance Portability and Accountability Act (HIPAA) certification. The insurtech, known for providing insurance Voice...
SuperDial, a voice AI company that automates phone calls for healthcare organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the process of waiting...
Following the launch of AI Agent in July 2024, Gorgias announces a deeper investment into conversational AI for ecommerce. Gorgias is helping ecommerce brands drive sales and resolve customer inquiries—like order...
The Reynolds and Reynolds Company announced it is releasing Appointment AI, the latest artificial intelligence (AI) tool to leverage Spark AI – Reynolds’ Unified Data Layer that connects tools across...
IntelePeer, the industry’s only full-stack conversational AI platform, is pleased to announce its recognition as a winner in the prestigious 2025 BIG Innovation Awards, presented by the Business Intelligence Group. The...
Typeform, the intuitive form builder and conversational data collection platform, announced the appointment of Bryce Winkelman as its Chief Revenue Officer. Winkelman will lead Typeform’s go-to-market (GTM) functions, including marketing, sales,...
Medallia, Inc., the global leader in customer and employee experience, announced the appointment of Mark Bishof as Chairman and CEO. Bishof brings over 40 years of experience leading private and...
