Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it was named to the inaugural Constellation ShortList™ for Conversational AI. The technology vendors and service providers included in this research deliver critical transformation...
Uniphore, the leader in Conversational Automation, today announced that Everest Group, a leading strategic research and analyst firm, has recognized its conversational AI and automation platform as a Major Contender...
Chatbots and live chats are a staple of the online experience. As businesses seek to take more of their communications online, text-based communications can be leveraged to facilitate rapid customer...
Replicant, the leader in the Contact Center Automation market, today announced it has been positioned by Aragon Research, Inc. in the Innovator section of the Globe for Conversational AI. The...
Genesys®, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help organizations optimize customer journeys through accelerated experience innovation powered by...
XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced today that it has achieved ISO/IEC 27001:2013 certification for its Information Security Management System (ISMS). ISO/IEC 27001:2013...
Amelia, the leading Enterprise Conversational AI software company, today announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group’s recent report, Conversational AI – Technology Vendor...
Balto, the leader in uniting contact center agents with AI for better conversations, is excited to announce the release of a suite of features for its market-leading real-time guidance platform...
Conversica, Inc., the leader in Conversational AI solutions for enterprise revenue teams, was named ‘A Strong Performer’ and cited as a best fit for aligned B2B sales and marketing teams...
Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced that CFMOTO (SSE: 603129.SS), a leading maker of motorcycles, all-terrain vehicles (ATVs), and more, has selected Cerence for conversational AI-powered interaction...
