Eckoh (AIM: ECK), the global provider of customer engagement security solutions, has expanded their cloud offering to include Microsoft Azure. A key part of Eckoh’s strategy is its commitment to...
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced the availability of its new compliance recording integration with Zoom. This integration will help heavily regulated businesses centrally capture, retain, analyze, and...
Allows companies to stay on the pulse of customer needs with better engagement throughout the customer journey Pexip, a global video communication platform, today announced that it has launched Pexip Engage,...
Qumu Corporation (Nasdaq: QUMU), a leading provider of cloud-based enterprise video technology, today announced the closing of new business and key expansions in the first quarter of 2022. These wins mark...
In the Contact Center-as-a-Service Market, Thiro’s CCaaS platform offers fully containerized deployment, management, scaling, and redundancy with near 100% uptime and no maintenance windows. Frost & Sullivan recently analyzed the North...
Infobip Group, a global cloud communications platform company for customer engagement and leader in CPaaS solutions, today announced it is a gold medalist and has been recognized as a leader...
Unbabel, the AI-powered language operations platform that helps businesses deliver multilingual customer experience at scale, is announcing that product management expert and tech industry pacesetter, Alex Cobb, has joined the...
Digital transformation sped up by 6.5 years during the pandemic with no signs of slowing, global survey of 3,450 business leaders and 4,500 consumers shows 55% of companies say they...
The Philippines Department of Labor and Employment (DOLE) has recognized iQor Santa Rosa with the Government Safety Seal Certification for the BPO sector in the province of Laguna. This is...
The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions. Frost & Sullivan recently assessed the APAC contextual marketing solutions for telecommunications...
