NICE (NASDAQ: NICE) today announced that its Board of Directors has appointed Scott Russell as the company’s new Chief Executive Officer, effective January 1st 2025, to succeed Barak Eilam, who, as previously...
Emplifi, a leading customer engagement platform, today announced MarTech Breakthrough named it the “Best Customer Experience Management Platform”. The award is part of the 7th annual MarTech Breakthrough Awards Program which recognizes...
Syniverse, the world’s most connected company®, is unveiling Real-Time Text Translations (RTT), an innovative new feature of its omnichannel messaging solution that will enable enterprises to message and interact with...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX, its AI-enabled CX solution suite, was named a...
MessageGears, the leading data activation and engagement platform for enterprise brands, announced it has successfully achieved Google Cloud Ready – BigQuery Designation. The native integration with Google Cloud’s BigQuery provides...
Genpact, a global professional services and solutions firm delivering outcomes that shape the future, announced its integration with Salesforce Data Cloud to offer AI-driven industry-specific cloud solutions to transform operations...
Kronologic, a leading innovator in customer engagement and AI schedule orchestration, announced its acquisition by the private equity arm of East11 Ventures, a prominent venture capital and private equity firm...
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, proudly announces its recognition by NICE with a prestigious 2024 CX Excellence Award in the Change Agents category. The award...
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it has signed a strategic agreement with Bank of Zhangjiakou, an urban commercial...
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX, its AI-enabled CX solution suite, won the 2024...
