Consumers have confidence in artificial intelligence (AI) as a tool for transforming their customer experiences but have growing concerns over AI’s increased prevalence in other disciplines, according to new research...
Reward, a global leader in customer Engagement and Benefits programmes, has partnered with Visa, a world leader in digital payments, to provide capabilities and content in support of Visa issuer...
Chatsimple AI, a pioneering start-up led by Hao Sheng, a veteran in AI Conversational solutions at Google, introduces a novel approach to workplace productivity for SMBs: training ChatGPT with your...
New Enterprise offering delivers Adobe Firefly and Adobe Express to address surging demand for content creation and efficiencies across organizations Firefly will be available to all employees across an Enterprise...
Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, and Google Cloud today announced an expansion of their long-standing partnership to bring...
Gong, the Revenue Intelligence leader, today announced a breakthrough sales engagement solution powered by the industry’s most accurate AI models built for revenue teams. Gong Engage is designed to help...
The Kinetix Group (TKG) announced the launch of TKG PACT, an insight-driven platform that helps life science companies transform how they engage with their customers. The multilayer platform leverages 25 years...
Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today unveiled CustomerAI ahead of SIGNAL, its upcoming user and developer conference. Debuting today in...
DAS Technology, the largest automotive Customer Data and Experience Platform (CDXP) technology company, has acquired the assets of 3 Birds, a leading CDXP™ technology company that delivers SaaS-based marketing, analytics,...
Aktana, the leader in intelligent customer engagement for the global life sciences industry, announces its market-leading platform and engine, Contextual Intelligence 360 (CI 360), includes new capabilities to support product...
