NICE Named a Leader in 2022 SPARK Matrix
NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader in the 2022 SPARK MatrixTM for Voice of the Customer (VoC) Platform report positioned furthest to the right for...
Tag: consumer engagement
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Aktana Named Trailblazer in Commercial Analytics & AI Assessment
Aktana, the leader in intelligent customer engagement for the global life sciences industry, today announced being named a trailblazer in Everest Group’s assessment report, “Life Sciences Commercial Analytics & AI...
Propel Introduces Product Information Management (PIM)
Propel Software, creator of the first product value management (PVM) platform, today announced the addition of product information management (PIM) to its solution. This powerful enhancement seamlessly delivers accurate, tailored...
Twilio Announces Third Quarter 2022 Results
Third Quarter Revenue of $983.0 million, up 33% Year-Over-Year Third Quarter Revenue Dollar-Based Net Expansion Rate of 122% Twilio (NYSE: TWLO) (LTSE: TWLO), the customer engagement platform that drives real-time,...
Infobip & ClearSky to Deliver CPaaS Sol to Carriers Nationwide
Infobip, a global cloud communications platform company for customer engagement, and leader in CPaaS solutions, and ClearSky Technologies today announced a partnership through which ClearSky will deliver Infobip’s leading communications...
Verint releases a study conducted by Forrester Consulting on TEI
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact™ (TEI) of Verint Experience Management™ (XM) solutions, part of the Verint...
EngageSmart Announces Third Quarter 2022 Results
SMB Revenue up 52% fueled by new customer adds and growth from existing customers Enterprise Revenue up 31% driven by customer go-lives and continued digital adoption EngageSmart, Inc. (NYSE: ESMT), a leading...
Twilio announces a lineup of products and enhancements
With One Customer Engagement Platform for Onboarding, Engagement and Retention, Businesses Can Forge Durable, Direct Customer Relationships Now Generally Available, Twilio Engage Empowers Customers like Discovery Education to Activate Data-Driven,...
LivePerson honored in Inc.’s inaugural Power Partner Awards
LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, was named one of the world’s top B2B companies for Marketing and Advertising in Inc. Business Media’s first-ever Power Partner Awards, recognizing B2B organizations...
LinkLive and Kasisto Partner
This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the...
