CallMiner, a leading provider of conversation intelligence to drive business improvement, today announced it has launched CallMiner for Salesforce on Salesforce AppExchange, empowering sales and support leaders with critical insights...
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it was named to the inaugural Constellation ShortList™ for Conversational AI. The technology vendors and service providers included in this research deliver critical transformation...
Replicant, the leader in the Contact Center Automation market, today announced it has been positioned by Aragon Research, Inc. in the Innovator section of the Globe for Conversational AI. The...
XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced today that it has achieved ISO/IEC 27001:2013 certification for its Information Security Management System (ISMS). ISO/IEC 27001:2013...
Amelia, the leading Enterprise Conversational AI software company, today announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group’s recent report, Conversational AI – Technology Vendor...
Conversica, Inc., the leader in Conversational AI solutions for enterprise revenue teams, was named ‘A Strong Performer’ and cited as a best fit for aligned B2B sales and marketing teams...
Ada, on a mission to help the world’s most innovative brands automate their most valuable interactions, today announced its inclusion within Forrester’s latest conversational AI industry report, The Forrester New Wave™:...
Base Business Solutions (BaseBS), a leading provider of cloud and hosted customer experience (CX) and contact center solutions in Vietnam today announced it has entered into a strategic partnership with Uniphore,...
Conversica, Inc., the leader in Conversational AI solutions for enterprise revenue teams, today announced the addition of growth and strategy expert Eron Sunando as Vice President of Global Alliances and...
UJET, Inc., the world’s most advanced cloud contact center provider, today announces advanced AI-guided customer service operations that leverage hundreds of thousands of customer insights to drive enhanced customer experience...
