Solvvy, the leading Conversational AI and Automation Platform for Customer Support, is pleased to announce the appointment of Charles Hicks as its new Director of Channels and Alliances. In his role, Hicks will...
The “Conversational AI Market by Component (Solutions and Services), Type (Chatbots and IVA), Technology (NLP and ASR), Business Function (Sales and Marketing, and Operations), Mode of Integration, Vertical, and Region –...
Conversational AI for Customer Service leader Solvemate today announces the availability of improved accessibility for its customer service automation platform. Solvemate accessibility helps customer service teams extend the use of...
Genesys®, a global cloud leader in customer experience orchestration, has been positioned in the Major Players category in the IDC MarketScape: Worldwide Conversational Artificial Intelligence (AI) Software Platforms for Customer Service...
Callverso is a leading provider of Conversational AI solutions and NLU technology in Israel Callverso’s virtual customer agent (VICA) solution excels at automating customer call handling via virtual agents, improving customer...
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced new integrations with platforms...
According to a research report “Conversational AI Market by Component (Solutions and Services), Type (Chatbots and IVA), Technology (NLP and ASR), Business Function (Sales and Marketing, and Operations), Mode of Integration, Vertical,...
International Data Corporation (IDC) today published an IDC Innovators report profiling five companies offering conversational artificial intelligence (AI) solutions that assist enterprises in developing and deploying conversational applications, such as...
Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has acquired Jumper.ai, a Singapore-based leader in omnichannel conversational commerce solutions. Jumper.ai’s team will join Vonage’s Product...
Drips, the founders of Conversational Texting®, today announced it has secured a growth investment from the Blue Venture Fund to support the company’s vision of enabling healthcare organizations to connect...
