Emplifi, a leading customer engagement platform, announced ten new AI-powered solutions designed to help social media marketing and customer care teams increase efficiencies across their departments while creating more productive...
Acoustic, a global marketing and customer engagement provider for B2C brands, announced the results of a commissioned study conducted by Forrester Consulting on behalf of Acoustic, which finds there are significant gaps...
By embedding data provided by Twilio Segment’s ‘Golden’ Customer Profiles in Flex, employees have deeper insights into customer behaviors and preferences, enabling more tailored interactions This marks the first of...
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings...
Tulip, a leading cloud-based retail customer engagement platform provider, is excited to announce the extension of its partnership with 7 For All Mankind, the renowned American denim brand. This strategic...
